terms, policies, & guidelines
Last Updated: February 2026
The following Terms of Service (these “Terms”) govern your access to and use of the Doll & Dollhouse website and any affiliated platforms, including all content, functionality, and services offered on or through the Doll & Dollhouse company (the “Site”), collectively referred to as “Doll & Dollhouse,” “we,” “our,” or “us.” These Terms apply to all users worldwide.
“You” or “user” refers to any individual or business accessing or using the Site in any capacity. “Buyer” refers to any individual or business that purchases products or services from Doll & Dollhouse, whether on the Site or through an invoice. “Seller” refers to any individual or business offering products or services through the Site. “Partner” refers to any individual or business collaborating with Doll & Dollhouse in a formal capacity, including affiliates, contractors, promoters, or other business partners. All terms, policies, and guidelines contained on this page may be collectively referred to as the “Terms.”
Please read these Terms of Service carefully before using the Site. By accessing or using the Site, or by clicking to accept or agree to the Terms when prompted, you acknowledge that you have read, understood, and agree to be bound by these Terms, including all additional standards, conditions, policies, guidelines, and in-product disclosures (collectively, the “Terms, Policies, & Guidelines”). If you do not agree to all Terms and Policies, you may not access or use the Site or any services provided by Doll & Dollhouse.
From time to time, we may update any information on our "Terms, Policies, & Guidelines" page to clarify our practices or to reflect new or different practices (such as when we add new features), and Doll & Dollhouse reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. Modifications will become effective on the day they are posted unless stated otherwise. Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
By using the Site, you also agree to our Privacy Policy (and all other terms on this page), which explains how we collect, use, and protect your information.
1. USER PERMISSIONS
Whether as a Buyer or a Seller, you are not authorized to create an account or use the Services unless all of the following are true, and by using our Services, you represent and warrant that:
- You are an individual (i.e., not a corporate entity, partnership or other business entity).
- You are legally qualified to enter a binding contract with Doll & Dollhouse;
- You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country;
- You are not on any list of individuals prohibited from conducting business with the United States (for example, the U.S. Treasury Department’s list of Specially Designated Nationals or any similar government agency list) nor do you face any other similar prohibition);
- You are not prohibited by law from using our Services;
- You have not committed, been convicted of, or pled no contest to a felony or indictable offense (or crime of similar severity), a sex crime, or any crime involving violence or a threat of violence, unless you have received clemency for a non-violent crime and we have determined that you are not likely to pose a threat to other users of our Services;
- You are not required to register as a sex offender with any state, federal or local sex offender registry;
- You do not have more than one account on our Services;
- You do not use another person’s account or to share your account with any other person without permission; and
- You have not previously been removed from our Services or our affiliates’ services by us or our affiliates, unless you have our express written permission to partake in our Services again.
You may not do any of the following while accessing or using the Doll & Dollhouse platform and Services:
- Access, tamper with, or use non-public areas of the platform (including content storage), Doll & Dollhouse's computer systems, or the technical delivery systems of Doll & Dollhouse service providers.
- Disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
- Copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Doll & Dollhouse platform or Services.
- Access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
- In any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Doll & Dollhouse); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.
If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and we retain the right to remove your access to our Services without warning.
2. ACCOUNTS / CONTRACTS
If you choose to create an account on the Site, you must provide accurate and complete information, including a valid email address, and keep that information up to date. You are fully responsible for all activity that occurs under your account, including any harm or damage caused to Doll & Dollhouse, its users, or any third parties by someone using your account without permission. You must keep your password secure and may not transfer your account or allow anyone else to use it.
If you contact us to request access to an account, we will only grant access if you provide sufficient information to verify that you are the rightful owner of the account. In the event of a user’s death, that user’s account will be closed.
You may not share your account login credentials. Doll & Dollhouse is not responsible for any disputes arising from shared or compromised accounts. You must notify us immediately if you suspect unauthorized use of your account or any other security breach. We may request additional information to verify your identity before taking action.
By purchasing any product, subscription, or service (including via invoice for private investigations), or working with Doll & Dollhouse in any capacity that involve finances, you enter into a binding contract with Doll & Dollhouse. This contract is governed by these Terms. By completing a purchase, accepting a service, or entering a partnership, you agree to pay all applicable fees, comply with these Terms, and acknowledge that your purchase is legally binding.
3. PURCHASING & PAYMENTS
Please refer to the Buyers, Sellers, and/or Partners tabs for making payments to or through the Doll & Dollhouse platform and to learn about fees, taxes, refunds, and other payment-related information.
All digital products, subscriptions, and services are non-refundable. No refunds will be provided for purchases except where required by law for physical products
Users may not offer others to pay, or make payment using any method other than through our platform. In case you have been asked to use an alternative payment method outside of our platform, please report it immediately to info@dollanddollhouse.com.
3.1 Taxes
- Doll & Dollhouse may be required by applicable laws to charge users with indirect taxes (such as Sales Tax, VAT or GST) or to withhold taxes. Any amount Doll & Dollhouse will be required to collect will be in addition to the purchase amount and any other fees payable by the Buyer, and any amount Doll & Dollhouse will be required to withhold will be deducted from the Seller’s revenue, as required by applicable laws.
- Indirect taxes are in addition to the price shown on the site, and in any event, any such taxes will always be displayed to the Buyer before payment.
- Users are fully responsible for paying any direct or indirect taxes, including any GST, VAT, or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction.
3.2 Modifications
- Doll & Dollhouse may make changes to these Payment Terms from time to time. When these changes are made, Doll & Dollhouse will make a new copy of the terms available on this page.
- You understand and agree that if you use Doll & Dollhouse after the date on which the Payment Terms have changed, Doll & Dollhouse will treat your use as acceptance of the updated Payment Terms. If you do not agree to the changes of the Terms, you will have to deactivate any of your accounts associated with our platform.
- Doll & Dollhouse may change these Terms due to changes in the Site, the Site's policies, the services and in the usual course of developing our product and services, changes in any relevant feature or functionality of the Site, changes in circumstances beyond our reasonable control, to adapt to new technologies, and to address changes in law and regulatory requirements as well as security and fraud issues.
3.3 Disputes
- Order cancellations can be performed on Doll & Dollhouse, when eligible, by Doll & Dollhouse. Please note that for most transactions, cancellations or refunds are not permitted.
- Filing a transaction dispute or reversing a payment through your payment provider or your bank, after an Order / Service is purchased, accepted, or delivered, is a violation of these Payment Terms. Doing so may get your account temporarily or permanently disabled. Note: Once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
- In the event that you encounter an issue related to the service provided in an order, you are encouraged to contact us.
- Doll & Dollhouse, through its Payment Services Provider, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
- All transfer and assignment of intellectual property shall be subject to full payment and the delivery may not be used if payment is canceled for any reason.
- If an order is canceled (for any reason), the funds paid will be returned to the original payment method.
4. USER PROTECTION
Doll & Dollhouse enables people around the world share and receive support regarding the setting up of businesses and career fulfillment. Services offered on Doll & Dollhouse reflect the diversity of our community. Members of the Doll & Dollhouse community communicate and engage through Services, social media, and on any of Doll & Dollhouse's community forums.
Doll & Dollhouse maintains a friendly, community-focused, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Doll & Dollhouse.
To report a violation of our terms, policies, and/or guidelines, please send us an email at info@dollanddollhouse.com.
4.1 Basics
- All users take full responsibility for communication outside of our platform.
- Doll & Dollhouse does not provide any guarantee of the level of service offered to Buyers outside of the Doll & Dollhouse platform.
- Doll & Dollhouse does not provide protection for users who interact outside of the platform.
- Rude, abusive, or improper language, and violent or threatening messages will not be tolerated in any way and may result in an account warning or the suspension/removal of your account or involvement on our platform.
- You undertake not to discriminate against any other user based on gender, race, age, religious affiliation, sexual orientation or otherwise and you acknowledge that such discrimination may result in your suspension/removal from our platform.
- Users may not submit proposals or solicit parties introduced through Doll & Dollhouse to pay outside of Doll & Dollhouse.
4.2 Reporting Violations
If you come across any content that may violate our terms, policies, and/or guidelines, you should report it to us through email. All cases are reviewed by our team. Our decision, among others, may rely on the information that you provided to us. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information. Any misuse of our reporting system may result in restriction or a permanent suspension and bans from our platform.
- Users may be blocked or denied services for violations of our Terms or any user misconduct reported to our team. A warning will be sent to the user's email address.
- If we have taken action against a user's account for the violation of our Terms, we will send the user an email explaining the reasons and basis for such actions. Whether a buyer, seller, or partner, they may or may not be allowed back onto the platform.
Non-permitted usage includes:
- Adult Services & Pornography - Doll & Dollhouse does not allow any exchange of adult oriented or pornographic materials and services.
- Inappropriate Behavior & Language - Communication on Doll & Dollhouse should be friendly, constructive, and professional. Doll & Dollhouse condemns bullying, harassment, and hate speech towards others. We allow users a medium in which to find other individuals, to rate Services, and to engage on larger platforms such as our and Social Media pages.
- Phishing and Spam - Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to the listed Services.
- Privacy & Identity - You may not publish or post other people's private and confidential information. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the Service to the Buyer. Communication between Buyer and Seller is not protected off the platform, so use your discretion.
- Authentic Profile - You may not create a false identity on Doll & Dollhouse, misrepresent your identity, create a Doll & Dollhouse profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Doll & Dollhouse reserves the right to require users to go through a verification process in order to use the Site (whether by phone number, email, etc).
- Intellectual Property Claims - Doll & Dollhouse will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.
- Fraud / Unlawful Use - You may not use Doll & Dollhouse for any unlawful purposes or to conduct illegal activities, including to bypass economic sanctions or trade restrictions imposed by the United States, European Union or any other applicable jurisdiction.
- Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Doll & Dollhouse. This includes harassing members through our Site or any third party services affiliated with our Site.
- Selling Accounts - You may not buy or sell Doll & Dollhouse accounts.
4.3 Content Moderation, Notices & Appeals
- Doll & Dollhouse is generally not obligated to proactively check the content posted by users for its legality or compatibility with our Terms. We are nonetheless entitled to carry out voluntary checks on our own initiative to identify and determine illegal or incompatible content and to take appropriate measures. We may take appropriate actions if we find, or are notified of, a violation of our Terms.
- If Doll & Dollhouse takes action concerning you, your account or content, you can file a complaint against this decision. You may also file a complaint if you disagree with our decision following a notice you submitted. In both cases, the deadline for submitting a complaint is six months following the notification of the respective decision to you. You may file a complaint by contacting us. Please explain in your complaint why you believe we should reverse our decision.
- We will handle complaints in a timely, non-discriminatory, diligent, and objective manner and will reverse our decision if we come to the conclusion that it has been taken erroneously.
- If you have your place of establishment or are located in the European Economic Area (EEA), you may select a out-of-court dispute settlement bodies that have been certified in accordance with Art. 21 (3) of the EU Digital Services Act ("Dispute Settlement Body") to resolve disputes relating to our decisions concerning content you uploaded or notices you submitted, including complaints that our internal complaint-handling system did not resolve.
- We reserve the right to refuse to cooperate with the selected Dispute Settlement Body if: (i) the respective dispute has already been resolved or is already subject to an ongoing procedure before the competent court or before another competent Dispute Settlement Body; or (ii) the six-months period from notification of our decision to you has expired without you filing a complaint through our internal complaint-handling or addressing the Dispute Settlement Body.
- The decisions of Dispute Settlement Bodies are not binding on either party.
4.4 Proprietary Restrictions
The Site, including its general layout, look and feel, design, information, content and other materials available thereon, is exclusively owned by Doll & Dollhouse and protected by copyright, trademark, and other intellectual property laws. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute, transmit, display, create derivative works, publish or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) remove any copyright notice, identification or any other proprietary notices; (iv) use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Site; (v) attempt to gain unauthorized access to, interfere with, damage or disrupt the Site or the computer systems or networks connected to the Site; (vi) circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Site; (vii) use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Site to monitor, extract, copy or collect information or data from or through the Site, or engage in any manual process to do the same, (viii) introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems, (ix) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site or (x) access or use the Site in any way not expressly permitted by the Terms. Users also agree not to permit or authorize anyone else to do any of the foregoing.
4.5 Feedback Rights
To the extent that you provide Doll & Dollhouse with any comments, suggestions or other feedback regarding the Site, as well as other Doll & Dollhouse products or services (collective, the “Feedback”), you will be deemed to have granted Doll & Dollhouse an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Doll & Dollhouse is under no obligation to implement any Feedback it may receive from users.
5. USER GENERATED CONTENT
User Generated Content ("UGC") refers to the content uploaded by users as opposed to content created by the Site. Doll & Dollhouse does not proactively check UGC for appropriateness, violations of copyright, trademarks, other rights or violations and the user uploading/creating such content shall be solely responsible for it and the consequences of using, disclosing, storing, or transmitting it. By uploading to, or creating content on, the Site, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority, necessary to use and/or upload such content and that such content or the use thereof in the Site does not and shall not (a) infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local, state, federal and international laws, regulations and conventions; and/or (c) violate any of your or third party’s policies and/or terms of service. We invite everyone to report violations together with proof of ownership as appropriate. Violating content may be removed or disabled.
Furthermore, Doll & Dollhouse is not responsible for the content, quality or the level of service provided by the Sellers, both on or off our platform. We provide no warranty with respect to the Services, their delivery, or any communications between Buyers and Sellers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate Services and / or Sellers.
By offering a service, the Seller undertakes that they have sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on Doll & Dollhouse.
6. INTELLECTUAL PROPERTY CLAIMS
6.1 Reporting Claims of Copyright Infringement
Doll & Dollhouse's content is based on User Generated Content (UGC). Doll & Dollhouse does not check user uploaded/created content for violations of copyright or other rights. However, if you believe any of the uploaded content violates your copyright or a related exclusive right, you should follow the process below. Doll & Dollhouse looks into reported violations and removes or disables content shown to be violating third party rights.
In order to allow us to review your report promptly and effectively, a copyright infringement notice ("Notice") should include the following:
- Identification of your copyrighted work and what is protected under the copyright(s) that you are referring to;
- Your copyright certificate(s)/designation(s) and the type, e.g., registered or unregistered;
- Proof of your copyrights ownership, such as the registration number or a copy of the registration certificate;
- A short description of how our user(s) allegedly infringe(s) your copyright(s);
- Clear reference to the materials you allege are infringing and which you are requesting to be removed;
- Your complete name, address, email address, and telephone number;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement made under penalty of perjury that the information provided in the notice is accurate and that you are the copyright owner or the owner of an exclusive right that is being infringed, or are authorized to make the complaint on behalf of the copyright owner or the owner of an exclusive right that is being infringed;
- Your electronic or physical signature;
You can submit the Notice electronically by email to us.
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.
It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
6.2 Counter-Notification Procedures
If you believe that material you posted on the site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to our DMCA / Copyright Claims agent (identified above). Pursuant to the DMCA, the Counter-Notice must include substantially the following:
- Your physical or electronic signature.
- An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
- Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
- A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
- A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue.
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice. Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.
7. DISCLAIMER OF WARRANTIES
YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, PROVIDED THAT WE HAVE ACTED WITH REASONABLE PROFESSIONAL DILIGENCE. NEITHER DOLL & DOLLHOUSE NOR ANY PERSON ASSOCIATED WITH DOLL & DOLLHOUSE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Doll & Dollhouse is not responsible for any services, advice, or 1:1 sessions provided by Sellers or for private investigations. Use of any such services is at your own risk. which section does this go in
7.1 Machine Translation
Certain user-generated content on the Site has been translated for your convenience using translation softwares powered by Google. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Such translations are provided as a service to users of the Site, and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of such translations made from English into any other language. Some user-generated content (such as images, videos, Flash, etc.) may not be accurately translated or translated at all due to the limitations of the translation software.
Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.
The official text is the English version of the Site. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated content, please refer to the English version of the content which is the official version.
8. LIMITATION ON LIABILITY
PROVIDED THAT WE HAVE ACTED WITH REASONABLE PROFESSIONAL DILIGENCE, IN NO EVENT WILL DOLL & DOLLHOUSE, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
9. DEACTIVATE AND DISABLE ACCOUNTS / LISTINGS
- Doll & Dollhouse reserves the right to ban any accounts, individuals, listings, Submitted Content, or users affiliated with our Site due to breach of the Terms, including low quality services or deliveries, or due to any illegal or inappropriate use of the Site or services.
- Violation of Doll & Dollhouse's Terms may get your account or any type of involvement on our platform permanently disabled.
- Users who are banned from our Site will not be able to partner with, sell, or buy on Doll & Dollhouse, and related content may be removed.
- Users may also remove their account or Service listing with Doll & Dollhouse at any time from their account settings. Users that deactivate their account will still be responsible for any outstanding payment obligations.
- Any provisions of the Terms that relate to the relation between a Seller and a Buyer regarding Services on Doll & Dollhouse will remain in effect even after you deactivate your account, or after your access to Doll & Dollhouse is disabled.
10. GENERAL TERMS
10.1 Changes to Terms
- Doll & Dollhouse may make changes to these Terms from time to time. When these changes are made, Doll & Dollhouse will make a new copy of the Terms available here on this page.
- You understand and agree that if you use Doll & Dollhouse after the date on which the Terms have changed, Doll & Dollhouse will treat your use as acceptance of the updated Terms. If you do not agree to the changes of the Terms, you will not be allowed to interact with our Site.
- Doll & Dollhouse may change these Terms due to changes in the Site, the Site's policies, the services and in the usual course of developing our product, changes in any relevant feature or functionality of the Site, changes in circumstances beyond our reasonable control, to adapt to new technologies, and to address changes in law and regulatory requirements as well as security and fraud issues.
10.2 Indemnification
To the fullest extent possible pursuant to applicable law, you agree to defend, indemnify, and hold Doll & Dollhouse harmless, including its officers, directors, or shareholders, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including attorneys’ fees) arising from: (1) your violation of any of these Terms or any other Doll & Dollhouse Terms, policies and standards; (2) your violation of any third-party right, including any intellectual property right, access rights, property, or privacy right; and/or (3) any other type of claim that your Services and/or Services and/or your use of the Site or services caused to a third party, provided that Doll & Dollhouse acts with reasonable professional diligence. Doll & Dollhouse reserves the right to handle its legal defense however it deems fit—even if you are indemnifying Doll & Dollhouse—in which case you agree to cooperate with Doll & Dollhouse so it can execute its strategy.
10.3 Severability
If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. Doll & Dollhouse's failure to enforce any part of the Terms is not a waiver of its right to later enforce that or any other part of the Terms.
10.4 Entire Agreement
Our Terms constitute the entire agreement concerning the subject matter therein, and supersede any other agreement regarding the Site or services.
10.5 Interpretation
- Any heading, caption or section title contained herein, and/or any explanation or summary columns, is provided only for convenience, and in no way alters and/or amend the provisions within the Terms nor shall it legally bind us in any way.
- The original language of the Terms is English. Doll & Dollhouse may make this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail. For consumers only, if you are residing in the EEA, the interpretation more favorable with the consumer shall prevail.
For all inquiries, please email us at info@dollanddollhouse.com.
Last Updated: February 2026
Doll & Dollhouse (“Doll & Dollhouse,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard personal information when individuals or businesses (“users,” “you”) access or use our website, applications, services, digital products, subscriptions, marketplace features, and private investigation services (collectively, the “Site” or “Services”).
By accessing or using the Site or Services, you acknowledge that you have read and understood this Policy.
We may update this Policy from time to time. Changes will be posted on the Site, and where required by law, we will notify you. Updates are effective as of the “Last Updated” date.
1. INFORMATION WE COLLECT
1.1 Information You Provide to Us
We collect personal information you voluntarily provide when you:
- Register for an account (as a Buyer, Seller, or Partner)
- Purchase digital products, subscriptions, or services
- Engage private investigation services
- Communicate with us or other users
- Submit forms, feedback, reviews, or reports
- Sign up for newsletters, promotions, or events.
This may include:
- Name
- Email address
- Phone number
- Billing information
- Business information
- Communications and correspondence
- Case-related information submitted in connection with private investigation services
We only request information necessary to provide our Services or fulfill contractual and legal obligations.
1.2 Information Collected Automatically
When you access or use the Site, we may automatically collect:
- IP address
- Device type and operating system
- Browser type
- Geo-location (approximate)
- Session duration
- Pages viewed and interactions
- Referring URLs
- Cookie and tracking data
This information helps us operate, secure, and improve the Site.
1.3 Information From Third Parties
We may receive personal information from:
- Payment processors
- Fraud prevention services
- Marketing and analytics providers
- Social media platforms (if you log in via Google, Facebook, LinkedIn, etc.)
- Publicly available sources
- Other users who submit complaints or reports
- Third-party systems you choose to integrate
If you request private investigation services, we may also receive information from public databases, research tools, or lawful sources necessary to perform those services.
2. LEGAL BASIS FOR PROCESSING (EU/EEA/UK)
Where applicable under data protection laws, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Establishment, exercise, or defense of legal claims
3. HOW WE USE PERSONAL INFORMATION
We use personal information to:
- Provide, operate, and improve our Services
- Deliver digital products, subscriptions, marketplace services, and private investigations
- Process payments and manage billing
- Prevent fraud and secure the platform
- Review complaints, disputes, and enforce Terms
- Manage communications
- Conduct analytics and service optimization
- Comply with legal obligations
- Establish or defend legal claims
- Send marketing communications (where permitted by law)
We do not use personal information for purposes materially different from those described without your consent, where required.
4. HOW LONG WE RETAIN INFORMATION
We retain personal information only as long as necessary to:
- Provide Services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
Retention periods may vary depending on the type of data and applicable law.
5. SHARING OF PERSONAL INFORMATION
We may share personal information as follows:
With Other Users
Certain information (such as reviews, public listings, and Seller profiles) may be publicly visible. Contact information is not publicly disclosed unless voluntarily shared.
With Service Providers
We share information with trusted third parties who help operate our business, including hosting providers, payment processors, fraud prevention providers, marketing services, analytics tools, cybersecurity providers, and professional advisors. These providers process information under contractual safeguards.
In Connection With Private Investigation Services
We may share relevant information with research providers, analysts, contractors, public record databases, professional advisors, or authorities as necessary to perform investigation services, comply with legal obligations, or protect rights and safety.
Submitting a Report or Complaint
If you submit a report or complaint regarding another user, we may share relevant information with the involved partiesto review, investigate, resolve disputes, or protect legal rights.
For Payments and Fraud Prevention
We share personal information with payment processors, fraud detection agencies, and financial institutions to facilitate transactions, prevent fraud, comply with anti-money laundering obligations, and protect against unauthorized transactions.
For Legal Reasons
We may disclose personal information to law enforcement agencies, regulatory authorities, courts, or other third parties when required by law or to protect rights, property, or safety.
Corporate Transactions
If we undergo a merger, acquisition, sale, or restructuring, personal information may be transferred as part of that transaction.
Marketing & Advertising Partners
We may share limited data with advertising or social media partners for marketing and analytics purposes, in accordance with applicable law.
No Sale of Personal Information
We do not sell personal information for monetary compensation. However, certain marketing-related data sharing may constitute “sharing” under some U.S. state laws.
6. INTERNATIONAL DATA TRANSFERS
Your personal information may be processed in countries outside your residence, including the United States. Where required, we implement appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies (such as pixels and web beacons) to:
- Enable core functionality
- Analyze usage
- Improve performance
- Support marketing
You can manage cookie preferences through your browser settings.
8. EXTERNAL LINKS
The Site may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Your use of third-party sites is at your own risk.
9. DATA SECURITY
We implement technical and organizational safeguards to protect personal information against unauthorized access, misuse, or loss. We use industry-standard security measures and work with PCI DSS-compliant payment processors.
However, no internet transmission is completely secure. Users are responsible for maintaining the confidentiality of their account credentials.
10. RIGHTS FOR EU, EEA, AND UK USERS
If you are located in the EU, EEA, or UK, you may have rights including:
- Access
- Correction
- Erasure
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
- Complaint to a supervisory authority
To exercise your rights, contact us at: info@dollanddollhouse.com
11. RIGHTS FOR U.S. USERS
Depending on your state of residence, you may have rights to:
- Access personal information
- Delete personal information
- Correct inaccurate information
- Opt out of targeted advertising
- Opt out of sale or sharing
- Non-discrimination for exercising rights
12. UPDATING YOUR INFORMATION
You may update account information through your profile settings or by contacting us. We may retain certain information as required by law or for legitimate business purposes.
13. CONTACT INFORMATION
Doll & Dollhouse is the data controller responsible for your personal information.
For all inquiries, please email us at info@dollanddollhouse.com.
Last Updated: February 2026
The following Terms of Service (these “Terms”) govern your access to and use of the Doll & Dollhouse website and any affiliated platforms, including all content, functionality, and services offered on or through the Doll & Dollhouse company (the “Site”), collectively referred to as “Doll & Dollhouse,” “we,” “our,” or “us.” These Terms apply to all users worldwide.
“You” or “user” refers to any individual or business accessing or using the Site in any capacity. “Buyer” refers to any individual or business that purchases products or services from Doll & Dollhouse, whether on the Site or through an invoice. “Seller” refers to any individual or business offering products or services through the Site. “Partner” refers to any individual or business collaborating with Doll & Dollhouse in a formal capacity, including affiliates, contractors, promoters, or other business partners. All terms, policies, and guidelines contained on this page may be collectively referred to as the “Terms.”
1. SELLERS
1.1 Basics
- Before joining our platform, Sellers are required to and submit a form and include information such as full legal name, email, address, telephone number, business information, and sign in agreement to all terms, policies, and guidelines of Doll & Dollhouse.
- Each Seller will be individually approved by our platform in order to ensure and maintain safety.
- Each Seller (with an active listing) on our platform will receive royalties for their Information Profile, so long as they stay active.
- The Seller's visibility is determined based on multiple factors, such as the reviews posted by Buyers, quantity of services sold, popularity / demand, quality of service, and/or date of joining our Site, and/or other factors. In certain cases, exceedingly low ratings may lead to the suspension of the Seller’s account.
- Doll & Dollhouse reserves all right, in any and all circumstances, to remove Sellers from our platform due to our sole discretion.
1.2 Seller Obligations
As a seller, you are 100% responsible for all content and information that you give to our platform, users of our platform, and Buyers, including personal details, information shared during exchanges with Buyers, etc. All information to be shared with Buyers can be called "Submitted Content."
You represent and warrant that:
- You will provide and maintain accurate information, both personal details and Submitted Content, both to Doll & Dollhouse and to any user of our platform;
- You own or have the necessary licenses, rights, consents, permissions, and authority to authorize Doll & Dollhouse to use your Submitted Content as specified in these Terms of Service;
- Your Submitted Content will not infringe or misappropriate any third party's intellectual property rights;
- You have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and
- You will ensure a quality of service that corresponds with the standards of your industry and instruction services in general.
- You can refuse to give out information that you are not comfortable giving out.
You warrant that you will not:
- Post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information;
- Post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
- Use the Services for business other than providing information to Buyers;
- Engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
- Frame or embed the Services (such as to embed a free version of your Submitted Content) or otherwise circumvent the Services;
- Impersonate another person or organization, or gain unauthorized access to another person's information;
- Interfere with or otherwise prevent other Sellers from providing their services or content; or
- Abuse Doll & Dollhouse resources, including support services.
- Resell, reuse, post, or distribute any Doll & Dollhouse-branded products (including our digital products), whether for free or not, at any point in time.
1.3 License to Doll & Dollhouse
By submitting content to Doll & Dollhouse (Submitted Content), you grant Doll & Dollhouse, its affiliates, and authorized partners a worldwide, royalty-free, transferable, sublicensable, and perpetual license to use, reproduce, distribute, display, perform, adapt, modify, and otherwise exploit your Submitted Content in connection with the operation, marketing, promotion, or demonstration of Doll & Dollhouse services.
This license includes the right to sublicense your Submitted Content to third parties, including resellers, distributors, affiliate platforms, deal sites, and paid advertising on third-party platforms.
Unless otherwise agreed, you retain all ownership rights in your Submitted Content. Granting this license does not transfer ownership of your content to Doll & Dollhouse. Removal of Submitted Content from our platform will not affect rights already granted to Doll & Dollhouse or content already obtained by Buyers.
You authorize Doll & Dollhouse to use your name, likeness, voice, and image in connection with the promotion, marketing, demonstration, or operation of the services, your Submitted Content, or Doll & Dollhouse content. To the extent permitted under applicable law, you waive any moral rights, rights of privacy, or rights of publicity in your Submitted Content.
Doll & Dollhouse may adapt, edit, or modify your Submitted Content for quality control, marketing, demonstration, or operational purposes.
This license is conditioned on your Submitted Content complying with all applicable laws and Doll & Dollhouse Terms, Policies, and Guidelines. Doll & Dollhouse reserves the right to remove, disable, or refuse any Submitted Content that violates these rules or is otherwise deemed inappropriate.
1.4 Trust & Safety
You agree to abide by Doll & Dollhouse's Community & Safety guidelines and other content quality standards or policies prescribed by Doll & Dollhouse from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to Doll & Dollhouse's approval, which we may grant or deny at our sole discretion.
We reserve the right to remove content and/or ban Sellers for any reason at any time, without prior notice, including in cases where:
- A Seller or content does not comply with our policies or legal terms (including all information outlines on this "Terms, Policies, & Guidelines" page);
- Content falls below our quality standards or has a negative impact on the Buyer experience;
- A Seller engages in behavior that might reflect unfavorably on Doll & Dollhouse or bring Doll & Dollhouse into public disrepute, contempt, scandal, or ridicule;
- A Seller engages the services of a marketer or other business partner who violates Doll & Dollhouse's policies;
- A Seller uses the Services in a way that constitutes unfair competition; or
- As determined by Doll & Dollhouse in its sole discretion.
When interacting Doll & Dollhouse or with any user of our platform, you must represent yourself. No substitute, such as another person or chatbot, may replace you as an individual in your interactions with others.
1.5 Anti-Piracy Efforts
To enable our protection of your content from unauthorized use, you hereby appoint Doll & Dollhouse and any / all of our anti-piracy vendors as your agents for the purpose of enforcing copyrights for each of your content, through notice and takedown processes (under applicable copyright laws like the Digital Millennium Copyright Act) and for other efforts to enforce those rights. You grant Doll & Dollhouse and any / all of our anti-piracy vendors primary authority to file notices on your behalf to enforce your copyright interests.
You agree that Doll & Dollhouse and any / all of our anti-piracy vendors will retain the above rights unless you revoke them by sending an email to us with the subject line: "Revoke Anti-Piracy Protection Rights" from the email address associated with your account. Any revocation of rights will be effective 48 hours after we receive it.
1.6 Trademarks
While you are a published Seller on our platform and subject to our terms, policies and guidelines, you may use our trademarks where we authorize you to do so.
You must:
- Only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish;
- Only use our trademarks in connection with the promotion and sale of your Submitted Content available on Doll & Dollhouse or your participation on Doll & Dollhouse; and
- Immediately comply if we request that you discontinue use.
You must not:
- Use our trademarks in a misleading or disparaging way;
- Use our trademarks in a way that implies that we endorse, sponsor, or approve of your Submitted Content or services; or
- Use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.
1.7 Relationship to Doll & Dollhouse
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between you and Doll & Dollhouse. As such, the Sellers who choose to offer 1:1 Information Sessions are conducting business with Buyers as if Buyers are their direct clients, all within the scope of their own terms, policies, and guidelines. Doll & Dollhouse has no part of the 1:1 Information Sessions.
2. SELLERS - PAYMENTS
2.1 General Process for Sellers (Career Dolls)
- The Seller fills out our Career Doll Listing Form.
- The Seller receives their Career Doll Dashboard, a portal for their relevant links & forms.
- The Seller fills out their Information Profile Form.
- Doll & Dollhouse creates the Information Profile PDF guide to sell on their behalf.
- For each sale, the Seller receives 30% lifelong royalties, so long as they have an active listing status.
- Funds are sent to the Seller on the 1st and 15th of each month.
2.2 Payment Method
- Through the Payment Dashboard, Sellers will provide their PayPal accounts in order to receive payments.
- The time it takes to receive payments is usually instant but can vary based on a few factors, such as holidays, weekends, or any verification or security checks required by PayPal.
2.3 Currency & Exchange Rates
- All payments are facilitated in United States Dollars (USD).
- Once the Seller has received the funds in their PayPal account, they may convert the amount to their local currency based on the exchange rate of the date that the funds are available in their PayPal account.
- Sellers have the option to withdraw in USD currency.
- Please note that PayPal's exchange rate and any applicable fees will apply at the time of conversion.
2.4 Commission & Fees
- For each Information Profile purchase, Doll & Dollhouse takes 70% commission while the Seller takes 30% commission
- Doll & Dollhouse reserves the right to adjust the prices of its Information Profiles at any time; however, prices will not be set below $20 USD.
- All of the Information Profiles are priced equally.
- Sellers are responsible for any PayPal fees associated with receiving payments.
2.5 Taxes
Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction.
Doll & Dollhouse does not withhold or remit taxes on the Seller's behalf.
2.6 Royalties & Payments
Doll & Dollhouse sells digital products (“Information Profiles”) through its platform. Each contributing Seller featured in an Information Profile is entitled to a royalty payment on each sale of their respective profile.
All payments from Buyers are made directly to Doll & Dollhouse (via its Payment Services Provider, such as PayPal). Doll & Dollhouse acts as the publisher and distributor of these products and is responsible for issuing royalty payments to Sellers in accordance with the terms set forth herein.
Sellers acknowledge that Buyers purchase digital products directly from Doll & Dollhouse, not from individual Sellers. Accordingly, Buyers have no direct payment obligations or contractual relationship with Sellers.
In the event of a payment processing delay or error, Sellers’ sole recourse shall be against Doll & Dollhouse and not against any Buyer or Payment Services Provider.
Doll & Dollhouse reserves the right to partner with third-party Payment Services Providers (such as PayPal or Stripe) for the collection, processing, and distribution of funds, and may disclose transaction details as necessary to fulfill payment obligations.
Doll & Dollhouse also reserves the right to change the prices of any of our products and commission rates, at any time, for any reason whatsoever.
2.7 Withdrawing Funds
- To withdraw your revenue, you must have an account with PayPal, the designated Payment Service Provider for Doll & Dollhouse. All funds eligible for Withdrawal will be held on your behalf at an account with PayPal. All payment services, including withdrawal services, will be provided by PayPal.
- Your Doll & Dollhouse Payments Account can be associated with only one PayPal account. A PayPal account can be associated with only one Doll & Dollhouse Vendor Dashboard account.
- For security concerns, Doll & Dollhouse may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other users, or associating multiple Doll & Dollhouse accounts to a single withdrawal provider.
- Withdrawals can only be made in the amount available to you.
- Withdrawal fees vary depending on the withdrawal method and are defined by PayPal.
- Sellers will receive their funds from our platform in USD($) value and, therefore, the local currency amount of your funds may change daily in accordance with exchange rate fluctuations and also includes conversion fees. Sellers have the option to withdraw funds in USD.
- Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Doll & Dollhouse's approval.
For a list of PayPal services by country, click here.
3. BUYERS
3.1 Basics
- Doll & Dollhouse retains the right to use all delivered work that the Buyer has agreed to include, such as reviews, for Doll & Dollhouse marketing and promotional purposes.
- When making a purchase on the Doll & Dollhouse (or affiliated) platform, you may only use funds that were obtained from legal sources and are not, directly or indirectly, connected to any unlawful or fraudulent activities.
- Doll & Dollhouse reserves all right, in any and all circumstances, to remove Buyer accounts or subscribers from our platform (and all affiliated sites) due to our sole discretion.
3.2 Buyer Obligations
You are 100% responsible for all information that you give to our platform.
You represent and warrant that you will provide and maintain accurate information to Doll & Dollhouse.
You warrant that you will not:
- Provide or relay any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information;
- Post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
- Impersonate another person or organization, or gain unauthorized access to another person's information;
- Interfere with or otherwise prevent Sellers from providing their services or content; or
- Abuse Doll & Dollhouse resources, including support services.
- Resell, share, distribute any Doll & Dollhouse product (including digital products).
3.3 License to Doll & Dollhouse
You grant Doll & Dollhouse the rights detailed on this "Terms, Policies, & Guidelines" page to offer, market, and otherwise exploit any publicly-viewable information on our platform, such as reviews and feedback.
You also authorize Doll & Dollhouse to sublicense these rights to such information to third parties, including through third parties such as resellers, distributors, affiliate sites, deal sites, investigators, and paid advertising on third-party platforms.
We may record and use all or any part of your publicly-viewable information for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant Doll & Dollhouse permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your information, or Doll & Dollhouse's content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.
3.4 Trust & Safety
You agree to abide by Doll & Dollhouse's Community & Safety guidelines and other content quality standards or policies prescribed by Doll & Dollhouse from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to Doll & Dollhouse's approval, which we may grant or deny at our sole discretion.
We reserve the right to remove accounts, suspend payouts, and/or ban Buyers for any reason at any time, without prior notice, including in cases where:
- A Buyer does not comply with our policies or legal terms (including all information outlines on this "Terms, Policies, & Guidelines" page);
- A Buyer engages in behavior that might reflect unfavorably on Doll & Dollhouse or bring Doll & Dollhouse into public disrepute, contempt, scandal, or ridicule; or
- As determined by Doll & Dollhouse in its sole discretion.
When interacting Doll & Dollhouse or with any user of our platform, you must represent yourself. No substitute, such as another person or chatbot, may replace you as an individual in your interactions with others.
Guidance & Personal Responsibility
The Sellers on Doll & Dollhouse, including Doll & Dollhouse, share insights, experiences, information, or guidance based on their own knowledge and expertise. However, any decisions you make as a result of their advice are entirely your own responsibility. Sellers are not liable for any outcomes resulting from your choices. We encourage Buyers to treat all advice as supportive input — not absolute direction — and to use personal discretion when applying any recommendations.
3.5 Relationship to Sellers
You agree that you will not use any data or information that you receive from Sellers for any purpose that is illegal or against the terms and conditions of Doll & Dollhouse. You agree to indemnify Doll & Dollhouse against any claims arising from the information that you receive from the Seller.
4. BUYERS - PAYMENTS
Please note that the Buyer is responsible for paying any and all sales taxes.
Doll & Dollhouse acts as the publisher and distributor of all materials on the platform. Buyers purchase directly from Doll & Dollhouse, not from individual contributors. Individual Sellers or partners have no direct contractual relationship with Buyers.
4.1 Payment Method & Refunds
Our platform offers a large range of payment methods for the Buyer, dependent on the type of service, subscription, or products purchased.
For all refunds, the funds will return to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Buyers are not allowed a cancellation refund or a refund of any kind, except for the service of booking a doll call.
You agree to receive invoices and/or payment receipts from Doll & Dollhouse in electronic form, such as by email.
In case you have been asked to use an alternative payment method outside of Doll & Dollhouse, report it immediately to info@dollanddollhouse.com.
4.2 Authorized Transactions
To protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities, payment information in connection with withdrawals is collected by either Doll & Dollhouse or Doll & Dollhouse's Payment Services Provider(s). Payment Services Providers may also collect such other information as necessary for the purpose of processing withdrawal payments. Doll & Dollhouse is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider.
By using any payment method and/or providing payment details for making purchases on Doll & Dollhouse, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on Doll & Dollhouse; and (d) such actions do not violate any applicable law.
Doll & Dollhouse may collect payments on various platforms (such as Substack, our native website, or direct invoices).
4.3 Currency & Exchange Rates
All prices on Doll & Dollhouse are derived always from their original US$ price and, therefore, non-US$ currency prices may change daily in accordance with exchange rate fluctuations and may also include conversion fees. Buyers always have the option to pay in US$ by changing their currency.
If you paid for an Order in a currency other than USD and your Order was later canceled for any reason, the amount refunded to you would be based on the exchange rate as of the time of the refund. Therefore, the returned amount may vary from the paid amount in local currency terms, while always maintaining the same USD value.
Investigators will provide updates and final reports as agreed with the Buyer.Doll & Dollhouse is not responsible for delays caused by incomplete information provided by the Buyer or circumstances beyond our control.
4.4 Private Investigations
For private investigation services, Doll & Dollhouse acts as your case manager. All direct payments and interactions will go towards Doll & Dollhouse, rather than a third party.
We reserve the right to update Investigator rates, fees, and terms of service at any time, with notice provided to the Buyer.
4.4.1 Payment and Rates
- Payment for investigation services will vary depending on the assigned Investigator, their availability, and the nature of the requested services.
- Investigator rates, including hourly rates or flat fees, will be communicated to the Buyer prior to the start of services and included in the Stripe invoice.
- All rates are subject to change. Doll & Dollhouse and the assigned Investigator reserve the right to adjust rates for ongoing or future services, with notice provided to the Buyer.
- Buyers agree to pay all fees as listed in the invoice before or as specified in the payment schedule. Failure to pay may result in suspension of services.
4.4.2 Billable Hours and Scope
- Investigation services are billed based on actual time spent on the case, including research, field work, documentation, reporting, and consultation.
- Any additional services requested outside of the original scope may incur extra charges, which will be communicated to the Buyer in advance.
4.4.3 Refunds and Cancellations
- All payments are non-refundable.
- Please use your discretion before paying, as our investigators will start your case as soon as a payment is made.
4.4.4 Confidentiality & Liability
- All investigations are conducted with strict confidentiality. Investigators and Doll & Dollhouse will not disclose Buyer information except as required by law or as necessary to complete the investigation.
- Buyers acknowledge that Doll & Dollhouse and its Investigators are providing services based on information and access available at the time of the investigation.
- Doll & Dollhouse is not responsible for outcomes, findings, or decisions made based on investigation results. Buyers agree to indemnify and hold harmless Doll & Dollhouse and its Investigators for any claims arising from the use or interpretation of investigation results.
4.4.5 Third-Party Costs
- Any third-party expenses incurred during the investigation (e.g., fees for accessing public records, travel, or tools) will be billed to the Buyer and included in the Stripe invoice.
4.4.6 Legal Compliance
- Buyers must comply with all applicable laws in requesting investigative services. Investigators will not perform illegal acts or activities in violation of local, state, or federal law.
- Buyers represent that they have the legal right to request the investigation and that they are authorized to engage the Investigator for the requested services.
5. REVIEWS
Verified Buyers may leave a review for the Seller after a product has been purchased.
Buyers' ratings, written reviews, and any shared work samples are displayed on the Seller's listed product(s). Sellers and buyers must agree on what content is permissible to post.
The option for Buyers to leave ratings and reviews is available only in these scenarios:
- When the Product has been purchased by the Buyer.
- When the Doll Call Service has been completed by the Seller.
While our platform values honest feedback, we only publish reviews that are 3 stars or higher. If a buyer submits a 1- or 2-star review, our team will privately review the feedback. We will reach out to the buyer to understand the situation and determine the appropriate next steps.
All reviews are submitted for the approval from Doll & Dollhouse before being posted publicly. This is to ensure fairness and commitment to our terms, policies, and guidelines.
5.1 Important Notes
It is against Doll & Dollhouse policies to:
- Solicit reviews from Buyers in exchange for refunds, discounts, upgrades, or any other type of additional benefit
- Manipulate, pressure or ask Buyers to edit or remove feedback or a review from the platform
- Manipulate, pressure or ask Buyers to add a 5-star review or give more positive feedback than they are already willing to provide.
- Leave a review for a Seller whose product / service you have not purchased.
Ratings and reviews are subjective and reflect an individual experience. Not all buyers can be 100% satisfied, and reaching out to past buyers to request the removal or modification of their rating or review is against Doll & Dollhouse's terms, policies, and guidelines.
To prevent any misuse of our review system, all reviews must come from legitimate and eligible orders. Purchases arranged, determined to artificially enhance Seller ratings, or to abuse the Site, may result in a permanent suspension of all related accounts.
5.2 Reviews FAQs
1. My order is still active. Can I add a review?
Reviews can be added once a Service has been delivered or a Product has been purchased.
2. Can I change or cancel my review?
If you would like to change your public review, please reach out us within 30 days from the time that you left the review. We will be able to edit a review only in specific situations where the criteria are met. Keep in mind that only the buyer may request the removal of their review.
5.2 Published Reviews
At Doll & Dollhouse, we value honest feedback and are committed to creating a space that’s both empowering and fair — for Buyers and Sellers alike.
To maintain the integrity of our review system and ensure fairness, all reviews submitted through our platform are reviewed by our team before being published. Reviews with a rating of 4 stars or below may be temporarily held for internal review.
During this process, we may contact the customer to better understand their experience and reach out to the seller for clarification or additional context. We aim to assess whether the issue stems from a miscommunication, a service concern, or factors outside of the seller’s control.
We reserve the right not to publish reviews that include offensive or inappropriate language, appear intentionally misleading or harmful, lack context, or reflect issues unrelated to the seller’s service.
Our priority is to resolve concerns privately and constructively, ensuring a fair outcome for everyone involved. This approach helps us uphold the integrity of our community and encourage a space where transparency and trust can thrive.
6. ORDERS
Sellers should recognize that there might be a need for Buyers to disclose certain confidential information to be used by Sellers for the purpose of delivering the Service. And likewise, Buyers should recognize that there might be a need for Sellers to disclose certain confidential information to be used by Buyers for the purpose of fulfilling the Service. Therefore, both Sellers and Buyers agree to treat any information received from Buyers and/or Sellers as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Sellers and Buyers specifically agree to (i) maintain all such information in strict confidence; (ii) not use the information for any purpose except for delivering the ordered work; and (iii) not to copy or reproduce any of the information without explicit permission.
Users (both Buyers and Sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Doll & Dollhouse, including texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Doll & Dollhouse for no consideration for marketing purposes and/or other purposes relevant for the operation and function of the Site.
6.1 Basics
- For all non-physical purchases (except booking a doll call): once payment is made, the order is nonrefundable. Buyer's measure of product quality also does not constitute grounds for a refund.
- Sellers are responsible for submitting accurate and factual content. Their content is updated yearly.
- Users are responsible for scanning all transferred files for viruses and malware. Doll & Dollhouse will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
- All Information Sessions with our career dolls are facilitated outside of the Doll & Dollhouse platform. We take no liability for what happens outside of our platform.
6.2 Shipping (Physical Products)
- Cancellations are not allowed for physical products.
- We offer free domestic (USA) shipping for all of our physical products. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
- We currently do not offer shipping outside of the USA for physical products.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Once the order is placed for a physical product, cancellations are not allowed.
- We do not cover the costs of returns, such as shipping labels.
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will send you your refund to your original payment method within 10 business days of approval. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 14 business days have passed since we’ve approved your return, the purchase is non-refundable.
For all inquiries, email us at info@dollanddollhouse.com.
Last Updated: February 2026
The following Terms of Service (these “Terms”) govern your access to and use of the Doll & Dollhouse website and any affiliated platforms, including all content, functionality, and services offered on or through the Doll & Dollhouse company (the “Site”), collectively referred to as “Doll & Dollhouse,” “we,” “our,” or “us.” These Terms apply to all users worldwide.
“You” or “user” refers to any individual or business accessing or using the Site in any capacity. “Buyer” refers to any individual or business that purchases products or services from Doll & Dollhouse, whether on the Site or through an invoice. “Seller” refers to any individual or business offering products or services through the Site. “Partner” refers to any individual or business collaborating with Doll & Dollhouse in a formal capacity, including affiliates, contractors, promoters, or other business partners. All terms, policies, and guidelines contained on this page may be collectively referred to as the “Terms.”
1. GENERAL
We define partnerships as collaborative agreements between Doll & Dollhouse and individuals or businesses who provide professional services, promote, refer, or otherwise contribute to the growth and operation of our platform in exchange for compensation. This includes, but is not limited to, private investigators, affiliate partners, referral partners, brand representatives, and other mutually agreed-upon service or promotional relationships.
1.1 Independent Contractor Relationship
Partners operate as independent contractors. Nothing in these Terms creates an employment, agency, joint venture, franchise, or partnership relationship between the Partner and Doll & Dollhouse.
Partners are solely responsible for:
- Their own taxes and reporting obligations
- Insurance coverage
- Licenses and permits
- Business expenses
- Employee or subcontractor management (if applicable)
Partners have no authority to bind Doll & Dollhouse to any agreement or obligation.
1.2 Eligibility
Participation as a Partner is limited to qualified individuals and businesses who meet Doll & Dollhouse’s standards, including any required professional licensing, certifications, insurance, or legal qualifications applicable to the services offered.
Doll & Dollhouse reserves the right, at its sole discretion, to approve, deny, suspend, restrict, or revoke any Partner application or status at any time, with or without cause.
2. PAYMENTS
Partners may be compensated through:
- Commission-based arrangements
- Service-based payment structures
- Referral agreements
- Revenue-sharing models
- Or other mutually agreed-upon compensation terms
Specific rates, percentages, hourly fees, billing terms, and payment schedules will be outlined or confirmed in writing prior to engagement.
Compensation terms may vary depending on:
- The nature of services provided
- Geographic location
- Licensing level
- Availability
- Case complexity
Doll & Dollhouse reserves the right to modify compensation structures for future engagements.
Payments to Partners may be processed via PayPal, Stripe, bank transfer, or other approved payment methods as specified in writing beforehand.
For service-based partnerships, including private investigations:
- Hourly rates, flat fees, and billable expenses will be reflected on the issued invoice.
- Billable time may include active investigative work, research, documentation, reporting, travel (if applicable), and other agreed-upon services.
- Rates may vary depending on investigator availability, urgency, complexity, and jurisdiction.
- Payments may be subject to verification of completed services and compliance with these Terms.
Doll & Dollhouse is not responsible for delays caused by third-party payment processors.
3. SERVICE & REPRESENTATION STANDARDS
Partners must:
- Accurately represent their qualifications, licensing, and experience
- Perform services professionally and ethically
- Comply with all applicable local, state, federal, and international laws
- Avoid deceptive, misleading, or unlawful practices
Unauthorized use of Doll & Dollhouse’s intellectual property, branding, confidential materials, or client data is strictly prohibited.
Partners may not misrepresent their affiliation with Doll & Dollhouse beyond the scope of the agreed partnership.
3.1 Licensing, Compliance, & Insurance
Partners are solely responsible for maintaining:
- All required professional licenses
- Registrations
- Certifications
- Permits
- Insurance coverage, including professional liability insurance if applicable
Doll & Dollhouse does not verify or guarantee the legal standing of any Partner and assumes no responsibility for a Partner’s independent legal obligations.
Proof of licensing or insurance may be requested at any time.
3.2 Confidentiality
Partners must maintain strict confidentiality regarding:
- Client identities
- Case details
- Investigative materials
- Platform data
- Business operations
- Proprietary information
Confidential information may not be disclosed except where required by law.
Confidentiality obligations survive termination of the partnership.
3.3 Non-Circumvention
Partners may not bypass the Doll & Dollhouse platform to:
- Solicit direct payment from clients introduced through the platform
- Enter into private arrangements with platform clients
- Avoid agreed-upon platform fees
Any attempt to circumvent the platform may result in immediate termination and potential legal action.
4. LIABILITY & LEGAL PROTECTIONS
4.1 Indemnification
Partners agree to indemnify, defend, and hold harmless Doll & Dollhouse, its owners, affiliates, officers, employees, and representatives from any claims, damages, liabilities, losses, legal fees, or expenses arising from:
- The Partner’s services
- Professional misconduct
- Negligence
- Violation of law
- Breach of these Terms
This obligation survives termination of the partnership.
4.2 Limitation of Liability
Doll & Dollhouse shall not be liable for:
- Acts or omissions of any Partner
- Professional judgments or investigative outcomes
- Errors, delays, or legal consequences arising from Partner services
Partners assume full responsibility for the services they provide.
4.3 Termination
Doll & Dollhouse reserves the right to terminate, suspend, or restrict any partnership at its sole discretion, including for:
- Violations of these Terms
- Misconduct
- Inactivity
- Reputational harm
- Legal non-compliance
Upon termination, unpaid compensation may be withheld pending review of compliance, outstanding obligations, or potential disputes.
Termination does not release the Partner from confidentiality, indemnification, or liability obligations.
4.4 Modifications
Doll & Dollhouse reserves the right to modify these Partner Terms at any time. Continued participation as a Partner after changes are published constitutes acceptance of the updated Terms.
For all inquiries, email us at info@dollanddollhouse.com.
Last Updated: February 2026
This Community & Safety Guideline governs your access to and use of Doll & Dollhouse (the ‘Site’), including all affiliated platforms, content, functionality, and services. ‘Doll & Dollhouse,’ ‘we,’ ‘our,’ and ‘us’ refer to the Site operator.
As a platform that aims to bring a community of diverse individuals together the purpose of career fulfillment and freedom, our goal is to cultivate a safe and nurturing environment for all of our users.
Following these guidelines is imperative to creating that space for our community.
1. AUTHENTICITY, INTEGRITY, & BEHAVIOR
1.1 Accounts
It is prohibited to open multiple accounts on Doll & Dollhouse in order to (including but not limited to):
- Gain a competitive advantage
- Harass/mislead other users through messaging and/or ordering systems
- Engage in any fraudulent activity
- Abuse the Doll & Dollhouse platform
- Bypass a restriction—or permanent suspension—of a previous account
- Violate Doll & Dollhouse's Terms in any other way and/or manipulate the system
Do not share your authentic credentials (personal email, payment information, phone number) that could be used to create multiple accounts on your behalf.
1.2 Fake Identity
We do not allow any Users to pose as another person or entity in a misleading manner.
It is prohibited to:
- Use a fake name, gender, photo, or any fictional or false biographical details;
- Present a fake document(s) if asked to verify your identity;
- Use AI-generated imagery/video to become involved with Doll & Dollhouse in any way, with the purpose of impersonating another person—or misrepresenting yourself;
- Impersonate other people that deliberately misrepresents your identity, with the intention to mislead or deceive others;
- Use automated programs and tools to misrepresent your actual location;
- Become involved with Doll & Dollhouse with your personal information/credentials for anyone other than yourself.
Do not share your authentic credentials (personal email, payment information, phone number) that could be used to create fake accounts on your behalf. Doll & Dollhouse reserves the right to permanently ban or suspend individuals that violate these terms.
1.3 Misrepresentation
Misrepresentation is defined as fraudulent, negligent, or innocent misstatements, or an incomplete statement of a material fact.
It is prohibited to:
- Write any type of misleading content in your product description;
- Copy Service / product descriptions and/or other content from another User;
- Raise the price of your Service in personal messages before or after purchase. Bait-and-switch marketing is not permitted
- Have someone else represent you in your Service or post content you do not have the right to use anywhere on our Site.
1.4 Spam
We define spam on Doll & Dollhouse as a messaging activity that is unwanted, repeatedly occurring, and disruptive to the recipient’s experience. Spam can take many forms ranging from unwanted offers to commercially-motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of Doll & Dollhouse.
Do not:
- Abuse our communication tools to send unsolicited or deceptive messages;
- Distribute malware, phishing, or other potentially harmful content through Doll & Dollhouse communication tools;
- Use any artificial tools and/or automated processes (through software, scripts, bots, or any other means) to send mass messages;
- Contact Doll & Dollhouse users with offers, questions, suggestions, or anything unrelated your Services, their requests, or orders;
- Ask other users to guide you on how to get listed on Doll & Dollhouse through Doll & Dollhouse communication tools;
Not only does this activity undermine the integrity of our platform, it also violates the privacy of our members and is potentially harmful. If you encounter spam, please report it by contacting us.
1.5 Feedback Manipulation
Reviews provided by Buyers are an important part of Doll & Dollhouse's quality control system. They convey the quality of services provided by sellers, their professional skills and experience, and overall Buyer satisfaction. Therefore, it is important that reviews be authentic and reliable to maintain a trusted and credible platform.
Do not:
- Manipulate the review system in any way to represent deceitful information about the Seller and/or their Service, either as a Buyer or a Seller;
- Purposely provide deceitful, unsolicited feedback;
- Purchase or sell a service with the sole intent to falsely change ratings and/or levels;
- Pressure a Buyer to add a 5-star review or give more positive feedback than they are already willing to provide;
- Withhold the delivery of service or any information required to complete the service with the intent to gain favorable reviews;
- Pressure a seller to deliver free extras or make changes not included in the ordered service by threatening to leave negative feedback.
Any attempt to manipulate reviews is prohibited and may result in a permanent suspension of all related accounts. This includes either direct or indirect manipulation of feedback by contributing false, misleading, or inauthentic content, placing orders determined to have been arranged or strategically placed to artificially boost seller ratings, or by abusing the platform by making purchases from multiple accounts.
Should you suspect feedback manipulation or any other violations of these policies, please report it by contacting us through email.
1.6 Reporting Abuse
Here at Doll & Dollhouse, we value each and every one of our community members and aim to maintain a respectful, inclusive, and safe environment for everyone. We encourage you to report any suspicious or fraudulent activity to the best of your abilities.
However, we ask you not to misuse the reporting system in ways that result in unfounded complaints.
Do not:
- Abuse Doll & Dollhouse through complaints to team and/or appeals processes by making groundless, targeted, litigious, or frivolous reports;
- Send multiple reports on the same issue without allowing for a response from our team.
We reserve the right to withdraw multiple invalid reports and flag accounts involved in such activity.
While Doll & Dollhouse reviews all reports, submission of a report does not guarantee a particular outcome, and Doll & Dollhouse is not responsible for any consequences of reporting or failing to take action.
1.7 Manipulation
Any improper behavior aiming to manipulate Doll & Dollhouse's platform or systems does not align with Doll & Dollhouse values and harms the entire Doll & Dollhouse community. To create a fair and respectable platform, we ask that you do not attempt to subvert our policies which have been put in place to protect platform and marketplace trust and quality.
This includes, but is not limited to:
- Excessive cancellations practice
- Delivering low-quality or incomplete services
- Sending multiple requests on the same issue without allowing for a response from our team.
2. ILLEGAL & PROHIBITED MATERIAL
Please note that examples included below are not an exhaustive list. We may update what is considered an illegal or prohibited service from time to time. We may also take action in response to a violation of the intent of this policy—if we encounter a new threat or harm that is not explicitly outlined below.
We require our users to abide by all applicable laws and regulations. Users may not offer or request services related to illegal activity, or ones that promote, approve, or enable any unlawful behavior. Doll & Dollhouse reserves the right to permanently ban individuals involved in violation of this policy.
To protect our community, Doll & Dollhouse is committed to enforce its policies against any illegal activity and behavior on the platform. Please note that Doll & Dollhouse reserves the right to report illegal activity to law enforcement authorities.
2.1 Services with the Potential to Cause Harm to Users
In order to protect the Doll & Dollhouse community, we do not allow any services or activities which could intentionally or unintentionally harm our users, other individuals, property, or animals. This includes both physical harm, significant risk of societal harm, endangerment of individuals’ rights and freedoms, etc.
As all Services are provided outside of the Doll & Dollhouse platform, we are not liability for any conduct or behavior. So please use your discretion when connecting with Sellers or Buyers, as you take full responsibility for all interactions.
Do not offer, agree to provide, or ask for services that are meant to cause harm, including but not limited to:
- Promoting prohibited or potentially dangerous goods (firearms, ammunition, drugs, and controlled substances), or encouraging others to make, use, or trade these goods;
- Any level of sexual exploitation, abuse, or human trafficking;
- Providing fake or misleading documents, including the creation of—or any kind of modification to—official documents such as IDs, passports, driver’s licenses, bank statements, death or birth certificates, etc;
- Content which is related to glorification and/or incitement to violence, or any other criminal and harmful behavior towards an individual, group, or animals;
- The intention to create or promote the spread of fake news and disinformation;
- Providing licensed professional services without the required certifications and/or qualifications, ex. legal counsel, financial or tax advice, etc;
- Attempts to hack or crack any system (accounts, profiles, networks, etc.) with the intent to obtain unauthorized access to sensitive personal and/or financial information of individuals, entities, or governmental institutions;
- Creating or contributing to any information security hazard for individuals, entities, governmental institutions (DDOS attacks, doxxing, impersonation, distribution of malware, phishing and other hacking techniques, etc.)
Do not offer, agree to provide, or ask for the services that require getting access to other user’s sensitive financial information, such as:
- Opening, managing, or implementing changes to a financial account of any kind;
- Providing a loan, buying or selling currency or cryptocurrency, or trading binary options, or any other financial instruments;
- Mining cryptocurrency;
- Removing negative remarks from the credit score or credit history of a person, entity, or government institution, or any other credit repair related services;
- Trading signals, indicators, or pre-made trading strategies.
2.2 Services That Infringe Third Party's Terms of Services
A third party is a company or a person, other than Doll & Dollhouse, that is indirectly involved in the services you offer or request. As a valued member of the Doll & Dollhouse community, we ask you to respect the broader Internet community and follow the terms of service (TOS) of other platforms and companies.
Do not offer, agree to provide, or ask for services that violate or might potentially violate a third party’s terms of service.
Before becoming involved with Doll & Dollhouse in any way, we encourage all Users to review the terms of service of any third party involved in the Service. And we encourage Buyers to avoid requesting services or ordering from Sellers that could be in violation of a third party’s terms of service, while encouraging Sellers to avoid selling Services that could be in violation of a third party’s terms of service. Doll & Dollhouse reserves the right to take relevant actions against users who infringe the terms of service of any third party.
Doll & Dollhouse is not responsible for any content, services, or conduct of third-party websites or platforms linked to or referenced on the Site.
2.3 Services That Violate Intellectual Property Rights
In accordance with various laws—and our commitment to protect the work of our creative community, Doll & Dollhouse does not permit any service that violates the intellectual property (IP) rights of individuals and/or businesses, and will take measures against those who provide or request such services, and so help to protect our creative community.
2.4 Misleading or Deceptive Services
To protect our community from any form of fraudulent activity, Doll & Dollhouse prohibits services which are intended to mislead, manipulate, or deliver deceiving or inauthentic content.
Do not offer, agree to provide, or ask for any services intended to mislead or deceive others, including:
- Deepfakes: Any video, photo, or audio recording that has been substantially modified by altering its sequence or composition, or by modifying the original audio in a way that fundamentally changes the original media’s understanding, meaning, or context (including those created with the help of generative AI tools and programs). Due to the high risk of spreading misinformation, non-consensual content, and illegal activity through deepfake techniques, Doll & Dollhouse does not allow any creation of deepfakes on the platform.
- Fake reviews: Any (positive, neutral, or negative) review—written, video, or otherwise—that is not an honest and impartial opinion or that does not reflect a genuine experience of a product, service, or business. Users involved in violation of this policy will be banned from the platform.
- Fake engagement or traffic: Any forms of artificial engagement through bots, click farms, or other illegitimate techniques intended to increase followers, views, likes, fans, or traffic. Such techniques are in direct violation of third parties’ terms of service and practices, and undermine the integrity and confidence of our platform.
- Promising benefits that may not be achieved: Any promise of financial or personal outcomes which are not in a Seller’s control, including any unreasonable or overstated claims of what a Buyer may achieve by acquiring a seller’s services.
This includes but is not limited to guarantees or promises related to:
- Restoring buyer’s access to online accounts (ex. Amazon, Facebook, eBay, etc.);
- Specific monetary earnings or specific profit/return rate on an investment;
- Wins, higher levels, in-game currency, or profits in any game or app;
- Results related to healing or treating medical issues or promises of mind control.
Do not offer, agree to provide, or ask for services that create, promote, or distribute misinformation or fake news, including political content.
2.5 Services that Involve Sharing Personal Information of Third Parties
Do not offer, agree to provide, or ask for any services that breach third-party rights and lead to spamming individuals, such as:
- Premade lists containing personal data of individuals
- Scraping social media platforms to obtain information about others
- Any service that shares confidential personal information unrelated to career or business development, ex. social security numbers, identification cards, credit cards, physical addresses, etc.
2.6 Medical Services
Though we may feature medical-related Sellers, Doll & Dollhouse does not allow services that are meant to provide any medical treatment, personal medical advice, or medical or pharmaceutical supplies. This refers to both the physical and mental health of the users.
Do not offer, agree to provide, or ask for any medical-related services, such as, but not limited to:
- Any personal medical treatment, advice on a personal medical condition, or personal pharmaceutical advice;
- Any kind of medical drugs or pharmaceuticals, medical equipment, or pharmaceutical supply for non-career-related purposes;
- Providing documentation or other evidence meant to fraudulently deceive others about one’s medical status, ex. fraudulent test results, etc;
- Offering to heal, prevent or treat cancer, diabetes, eating disorders, depression, COVID-19, any other disease or medical condition, including emotional therapy;
2.7 Services Outside of Doll & Dollhouse
Doll & Dollhouse reflects rapid changes happening in the digital environment. We are continually working to make sure our platform provides services that are currently in demand. To this end, we might—from time to time—restructure our platform and Services and cease to offer certain Services. If you are providing one of the discontinued services, we will let you know if your Service has been removed. This can be a good opportunity to refresh your offerings and provide services that Buyers are looking for.
2.8 Election Interference
Election interference is defined as any attempt to interfere with the voting process or to destabilize and undermine public faith in free and fair elections.
Do not:
- Offer, agree to provide, or ask for services interfering with elections or other democratic processes;
- Share misleading information about procedures in election processes;
- Incite the disruption, destruction of procedures and/or election infrastructure, or promote violent behavior and threats;
- Create fake accounts or bots to misrepresent an affiliation—or share content that falsely represents an affiliation—to a candidate, elected official, political party, or government entity;
- Use generative AI tools and/or programs to create or promote content which—in any of the above forms—is intended to undermine an election or other democratic process.
3. INAPPROPRIATE CONTENT & USER SAFETY
To ensure a standard of safety and professionalism on our platform, we recommend that the User, whether a Buyer or Seller, takes heavy precaution against inappropriate behavior and content.
Even if inappropriate behavior or content takes place outside of our platform, we reserve all rights, at our sole discretion, to allow or ban any User from our Site.
3.1 Sexual Gratification
Regarding sexual gratification, do not post, offer or ask for:
- Nude or adult related images, or videos
- Sex or sexual partners
- Sex chats or conversation
- Nonconsensual images, including sextortion
- Child/or child-like sex
- Sexual violence or denigration
- Sexually charged modeling
- The execution of fetish scenarios
- Content that depicts explicit sexual activity, unless the conditions for “documentary exception,” as listed below, exist
Doll & Dollhouse will act quickly remove the User from our Site.
Exception: Doll & Dollhouse may allow nudity when the primary purpose is educational, scientific, or artistic, and it isn't gratuitous. For example, a video edit ordered by a midwife depicting proper breastfeeding technique would be appropriate, while creating a video with clips from the same film but used out of context for the purpose of sexual gratification, would not. Out-of-context nudity from indigenous communities, protests, medical procedures, childbirth, artistic performances, breastfeeding or like, may not meet our exception.
3.2 Hate Speech & Discrimination
Doll & Dollhouse defines hate speech as content which is intended to incite violence or hatred against a person or group of people, based on their real or perceived characteristics, which may include race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability.
Hate speech may also appear in the form of threatening, derogatory, and dehumanizing language, usage of ethnic or racial slurs, or as content that glorifies or supports hateful narratives and behavior.
Doll & Dollhouse is committed to moving quickly and decisively to investigate conduct that has been flagged and/or reported to us as hate speech, and will respond in a manner that is consistent with both our Terms and the values of the company. We take hate speech violations very seriously, and may exercise broad discretion when taking action against any users or content that violate this policy.
Do not:
- Use violent and/or dehumanizing speech against a person or group of people based on their real or perceived race, ethnicity, skin color, sexual identity, gender identity, marital status, religion, age, or disability;
- Use ethnic or racial slurs;
- Use hate speech towards another User(s), group of people, Doll & Dollhouse's team or representatives, or Doll & Dollhouse as a company;
- Offer, agree to provide, or ask for content related to hate speech;
- Express support or glorify hate groups, their members, their actions, or any of their shared ideologies;
- Upload or share any content on the Doll & Dollhouse platform that depicts hate imagery, including hate symbols related to these groups like swastikas, hand symbols, or numbers known to reference hateful or discriminatory ideologies.
We do allow Users to offer or ask for related content that is intended to contribute to:
- The research or raise awareness of hate speech;
- The prevention of hate speech practices.
Doll & Dollhouse considers any unfair or unequal treatment of a person or group of people based on real or perceived characteristics, such as race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability, to be discrimination.
Similarly, if individual traits or characteristics unrelated to the service influence preferential treatment that potentially deprives others of opportunities on the platform, this preference could also be seen as discriminatory.
Do not:
- Express unwillingness to interact and/or work with a person or a group of people based on real or perceived characteristics, such as race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability
- Offer, agree to provide, or ask for any content that expresses or supports discriminatory ideas, groups who espouse these ideas, members of such groups, or any actions which share and glorify such ideologies.
Should you encounter behavior or content that appears to violate this policy, please report it. Doll & Dollhouse will investigate claims of discrimination on a case-by-case basis, and Users involved in violation of this policy might be permanently suspended.
3.3 Harassment & Abusive Conduct
Doll & Dollhouse prohibits any and all behavior and/or communication on the platform that is inappropriate and could be considered harassment. This includes, but is not limited to:
- Bullying
- Sexual advances
- Offensive comments/conduct
- Discrimination based on real or perceived characteristics, including race, skin color, ethnicity, sexual identity, gender identity, marital status, religion, age, or disability
When communicating on Doll & Dollhouse, do not:
- Solicit any sexual interaction
- Ask inappropriate personal questions
- Make sexual advances or sexual innuendos
- Use profane, lewd, or derogatory terms
- Use offensive or culturally inappropriate/insensitive language
- Distribute harassing or disturbing materials
Additionally, Sellers and Buyers are strictly prohibited from disclosing other Buyers' or Sellers' data, including any personal data, to third parties (unless agreed otherwise with the buyer). Any breach of confidentiality or privacy may lead to the ban of Users on our platform.
3.4 Self Harm & Suicide
At Doll & Dollhouse, we care deeply about the safety of our community. To that end, users should not offer, agree to provide, or ask for any content that portrays, glorifies, or promotes suicide and/or other acts of self-harm, including eating disorders.
If someone you're communicating with expresses suicidal thoughts or is engaging in any form of self-harm, we encourage you to contact local authorities immediately.
If you are going through an emotionally-challenging time or struggling with thoughts of suicide or self-harm, we urge you to seek immediate assistance.
4. VIOLENCE
Prioritizing the safety of our community means taking all threats of violence seriously. This includes proactively mitigating any potential risk of harm to our community or those outside the platform. We will consider language and context to ascertain credible threats and take appropriate action against those who violate this policy. We may also notify law enforcement authorities in cases of imminent threat to life or safety of persons.
Incitement means encouraging or asking other people to engage in unlawful conduct. Be aware that inciting others to commit a crime may be a crime in itself, regardless of the outcome of the request. Other unlawful behaviors include the glorification of violence, which is often demonstrated through celebration, or praising/condoning violence. All of these actions are strictly prohibited on Doll & Dollhouse.
Do not:
- Threaten violence against another User(s), group of people, Doll & Dollhouse employees, or Doll & Dollhouse as a company;
- Make any statements of intent to inflict physical harm towards an individual, group, or animals (ex. murders, mass shootings, animal sacrifice, spells/sorcery which intend to cause harm, etc.);
- Make any statements or share imagery that encourages or incites others to inflict such harm or advocates violence (ex. approval of genocide, support for terrorism, etc.);
- Share hate symbols like swastikas, hand symbols, or numbers known to reference violent ideologies, etc;
- Offer, agree to provide, or ask for any content that threatens, glorifies, promotes, or expresses support for acts of violence against individuals, groups, or the general public;
- Urge, provoke someone (through requests or instructions) to break the law or engage in activities of questionable legality.
4.1 Dangerous Organizations & Individuals
On Doll & Dollhouse, we do not allow content or activities which are directly or indirectly affiliated with, praise, support, or represent dangerous organizations, their members, their actions, or their shared ideologies. Such organizations often use digital platforms to spread their agenda, proliferate messages of hate, and indoctrinate new members to join their cause.
This includes, but is not limited to:
- International and domestic terror organizations
- Criminal organizations and violent groups
- Extremist organizations and individuals
- Hate/conspiracy groups
Do not:
- Promote or glorify violence, hateful activity, dangerous propaganda, or conspiracy theories;
- Express support for or glorify dangerous organizations, their members, their actions, or their shared ideologies;
- Offer, agree to provide, or ask for services related to activities of dangerous groups and/or their members or shared ideologies;
- Offer, agree to provide, or ask for services which promote violence, conspiracy theories, or propaganda—or supports/advocates for the activity of the above organizations;
We do allow users to offer or ask for related services that are intended to contribute to the research of dangerous groups and organizations, or the prevention of terror, extremists, and criminal activity. We reserve all rights to ban any User that violates these terms.
5. INTELLECTUAL PROPERTY
Once a report of all relevant information is received from a rights holder or authorized representative (“reporter”), we will remove or disable access to content that engages in:
- Copyright infringement
- Trademark infringement
Doll & Dollhouse reserves the right to request additional information from a reporter—such as proof of ownership or other documentation.
5.1 Services Which Violate Intellectual Property Rights
In accordance with various laws—and our commitment to protect the work of our creative community, Doll & Dollhouse does not permit any service that violates the intellectual property (IP) rights of individuals and/or businesses, and will take measures against those who provide or request such services, and so help to protect our creative community.
Do not offer, agree to provide, or ask for services such as:
- Services related to copying or distribution of copyrighted material (digital piracy), such as creating torrent websites, developing platforms for streaming movies and TV shows, selling access to any streaming service account, etc;
- Services involving hacked or cracked software products (programs, apps, themes, templates, games, etc);
- Services which are aimed to intentionally remove the watermark or copyright mark without the owner’s consent or permission.
We reserve all rights to permanently remove Users which are involved in infringement of intellectual property rights.
6. LEGAL LIABILITY AND INDEMNIFICATION
Users are responsible for ensuring their compliance with local laws while using Doll & Dollhouse. By using Doll & Dollhouse, you represent that you have the legal capacity to enter into these Terms and are authorized to use this platform.
6.1 Indemnification
Users agree to indemnify and hold harmless Doll & Dollhouse, its affiliates, officers, and employees from any claims, losses, damages, liabilities, costs, or expenses arising from their violation of these Guidelines or any applicable laws.
6.2 Limitation of Liability
Doll & Dollhouse is not responsible for any actions, content, or services provided by Buyers, Sellers, or third parties. Users interact at their own risk, and Doll & Dollhouse shall not be liable for any loss, harm, or damages arising from these interactions.
6.3 Enforcement
Doll & Dollhouse reserves the right, at its sole discretion, to suspend, restrict, or terminate accounts, remove content, and take any other actions as deemed necessary to enforce these Guidelines, protect the community, or comply with applicable laws, without prior notice.
For all inquiries, please email us at info@dollanddollhouse.com.