Goal: to boost sales by providing excellent customer experiences and products

Find a retail & e-commerce doll.

some fun facts

• The concept of "window shopping" emerged during the 19th century in cities like London and Paris. Merchants began to utilize large glass windows to display their merchandise, allowing passersby to view goods without entering the store.

• Zappos, the online shoe and clothing retailer, gained notoriety for its exceptional customer service, including a record-setting call center interaction lasting 10 hours and 43 minutes, where a representative helped a customer with a single order.

• Amazon was originally named "Cadabra" but changed it to Amazon because the original name sounded too similar to "cadaver."

• The iconic Barbie doll was created in 1959 by Ruth Handler, co-founder of Mattel Inc. She was inspired to create the doll after noticing her daughter, Barbara, often played with paper dolls that represented adult women. Barbie's full name is Barbara Millicent Roberts.

• The zipper was initially called the "clasp locker" when it was invented by Whitcomb L. Judson in 1893. It was later rebranded as the "zipper."

• Denim fabric originated from the French town of Nîmes, giving rise to the term "de Nîmes," which eventually became "denim." 

• Pacifiers, also known as dummies or soothers, were initially made from materials like rubber, ivory, or wood. In the late 19th century, manufacturers started using softer materials like latex.

• Astronauts use specially formulated skincare products for their space journeys.

• The first self-service grocery store in the United States was Piggly Wiggly, which opened in Memphis, Tennessee, in 1916. Before this, customers had to give their orders to clerks who would then gather the items. 

• The tradition of having buttons on the right side of men's jackets and on the left side of women's jackets dates back to historical practices. Wealthy men typically dressed themselves and having buttons on the right side accommodated their right-handedness. In contrast, affluent women, often dressed by servants facing them, had buttons placed on the left side for the convenience of their right-handed dressers.

some personality traits

friendly | adaptable | organized | efficient | patient | persuasive | detail-oriented |

customer-focused | proactive | resourceful | communicative | reliable | resilient |

innovative | personable

some motivations 

customer satisfaction | career growth | financial incentives |

creative problem-solving | innovation | teamwork | flexible work hours |

competitive environment | opportunity for advancement

why do people need retail & e-commerce dolls? 

• to facilitate the distribution of goods and services efficiently

• to manage inventory and ensure products are available when needed

• to provide personalized customer service and assistance

• to handle transactions securely and accurately

• to analyze consumer trends and preferences for targeted marketing strategies

• to adapt to changes in the market and consumer behavior

• to innovate and improve the shopping experience both online and offline

• to create jobs and support economic growth in local communities

• to mitigate risks such as fraud and theft in retail operations

• to maintain and enhance the reputation of brands and businesses

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