Client Experience Expert | Virtual Assistant for Mental Health Professionals - BETSY CASTRO

DOLL: Client Experience Expert, Virtual Assistant for Mental Health Professionals, Betsy Castro

DOLLHOUSE: Online, Virtual, Remote

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Availability:

• Location: Gainesville, GA, USA
• Nationality: USA, Nicaragua
• Fluent Languages: English, Spanish

Open to customers worldwide.

About

I'm Betsy Castro, the founder of The Mental Health VA. Born and raised between Miami and Nicaragua, my bicultural upbringing instilled a passion for understanding and bridging diverse cultural perspectives, especially in mental health. With a background in Psychology and Business Administration, I've dedicated my career to enhancing the operational efficiency of mental health professionals. My team and I offer premium virtual assistant services, specializing in administrative support and digital marketing for therapists in private practice. We ensure their digital exposure is managed flawlessly while they focus on what truly matters: their clients.

At The Mental Health VA, we believe that every therapist should have the opportunity to focus solely on their practice without being bogged down by backend tasks. Customers should book with us because we bring not only expertise but also genuine care and dedication to each practice we collaborate with. We're here to help you streamline your operations, elevate your online presence, and enhance your client interactions, ensuring a smoother, more efficient practice. My interests in technology, mental health, and administrative excellence drive our mission to break down barriers to mental health services by optimizing the business side of therapy practices.

Career

As the founder of The Mental Health VA, my role is to lead a team of skilled Mental Health Facilitators who serve as the backbone for therapists navigating the complexities of private practice. I love that my job allows me to combine my passion for mental health with my skills in business management, creating a unique niche that significantly impacts our clients' success. What I find most rewarding is seeing the tangible benefits our services bring to our clients—whether it's through streamlined scheduling, improved client retention, or enhanced digital marketing.

One of my key achievements has been developing a system where each private practice we serve is assigned a small team of virtual assistants. This ensures personalized, consistent service that truly understands and meets the needs of each client. Moreover, I take pride in our proactive approach to training and technology, like integrating AI tools and developing digital marketing packages specifically tailored for mental health professionals.

Overall, my role means being a catalyst for change in the mental health industry by allowing therapists to reclaim their time and focus on what they do best—helping their clients thrive.

Virtual Career Tours

Time slots: 30 minutes, 60 minutes

Information Session:  I will give you a detailed breakdown of what I do, including job responsibilities, ways to start, required skills, educational pathways, industry insights, experiences, etc. and answer any questions that you have about my career. If applicable, I can show you the physical environment(s) in which I work. For those who want to know more about my career / field / role.

Coaching Session: I will provide foundational support for building your business, including skill development, internal processes setup, software / tools guidance, tips, goal-setting, accountability coaching, etc. Please note that I cannot give legal, tax, financial, or medical advice. For those who want actionable advice and career planning help.

Process

1. You purchase my service (please only purchase one service at a time).
2. Once I get your order, I reach out to you over email (the one you used to purchase this order) within 14 days to set a time and date for our virtual meeting.
3. We conduct our virtual meeting over Zoom within 30 days of your purchase (We can meet after 30 days, though the option for a refund will not be available to you from Doll & Dollhouse, so please use your discretion).

If you don't see my email in your inbox, try searching your spam folder. Feel free to use the contact form above to message me with any questions. Looking forward to meeting you!

*Please remember that you have 14 days to request a cancellation refund from Doll & Dollhouse. After 14 days since your purchase, cancellations are not allowed. You will also have 30 days to request a Seller no-show refund if we do not conduct our session within 30 days of your purchase.*

By purchasing this product/service, you agree to abide by all Terms, Policies, and Guidelines set forth by Doll & Dollhouse. Please note that Doll & Dollhouse shall not be held liable for any interactions or events occurring outside the platform.