hidden systems
Exploring the hidden systems and structures in various industries.
Most environments have two layers: a visible one and an invisible one that actually shapes how they function.
By becoming aware of the invisible layers, you can make more informed decisions.
visible layer
The visible layer is officially stated and easy to observe - job titles, roles, and formal processes. It presents itself on paper and to the public.
invisible layer
The invisible layer operates silently under the surface. It shapes how decisions are made and ultimately how much autonomy the people in that system have.
The invisible layer is shaped by:
power
who actually has authority and influence
incentives
who actually gets rewarded or ignored
status
who actually is seen as valuable
norms
what behavior is actually expected
Share your experience with us.
Help us bring visibility to the hidden dynamics in your industry.
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"The only thing we have to fear is fear itself." - Franklin D. Roosevelt
